Thank you for visiting and shopping at Alexandria Fragrances. Following are the terms and conditions that constitute our Shipping Policy.
Alexandria Fragrances offers shipping to all 50 U.S states, Puerto Rico, Guam and U.S. Virgin Islands.
- Processing time usually takes from 24 to 72 hours from time order was placed. (Processing does NOT mean shipping time, we are referring to time to pack your order)
- Processing takes place Monday through Friday 9am till 5pm. Orders are not processed on weekends and major U.S holidays.
- As soon as your order is processed you will recieve your personalized tracking number.
Standard USPS shipping usually takes 2 - 5 business days in transit, pending on the destination. (shipping time subject to change during major U.S holidays)
Please make sure to track your item using the tracking number provided to you - as we are NOT responsible for any lost or stolen packages. If your package has been lost or stolen please contact USPS for further assistance and provide your tracking information.
We are happy to offer our international customers worldwide shipping, however all international orders are at the liability of the buyer.
- First Class Mail International, deliveries generally take between 7–21 days to arrive (pending on destination).
- Priority Mail International, deliveries generally take between 6-10 business days to arrive (pending on destination).
Processing takes place Monday through Friday 9am till 5pm. Orders are not processed on weekends and major U.S holidays.
Once the order is fulfilled, an order confirmation email with your order information and tracking number is sent to the customer's email. Please allow at least 24 hours before the tracking information is updated on USPS website.